Warranty Policy

Our Commitment to Quality

At Easy Fold Murphy Bed, we stand behind the quality and durability of our hardware systems. Our products are designed for long-term use when installed and operated correctly.

Below you’ll find details of what is covered under our warranty.

Lifetime Warranty – Structural Hardware Components

We provide a lifetime warranty against manufacturing defects on all structural metal components of our Murphy bed hardware system.

This includes:

  • Steel mounting brackets
  • Pivot hardware
  • Structural metal frame components
  • Fixed mechanical hardware supplied in the kit

This warranty applies to the original purchaser and covers defects in materials or workmanship under normal residential use.

Gas Struts (Wear Components)

Gas struts are pressure-assisted moving components and are considered wear items.

Because gas struts naturally lose pressure over time depending on frequency of use, mattress weight, and environmental conditions, they are not covered under the lifetime warranty.

If gas struts require replacement in the future, replacement sets are available for purchase.

If you experience an issue shortly after installation, please contact us so we can assess the situation.

What Is Not Covered

This warranty does not cover:

  • Incorrect installation
  • Improper use or misuse
  • Modifications to the hardware system
  • Use with incorrect mattress weight
  • Damage caused by accidents or external forces
  • Normal wear and tear

Installation Responsibility

Our hardware systems are designed for DIY installation. It is the responsibility of the installer to:

  • Follow the provided instructions
  • Ensure the bed is securely fixed to suitable wall framing
  • Use appropriate fixings for the wall type

Improper installation may void warranty coverage.

How to Make a Warranty Claim

If you believe you have a warranty issue:

  • Contact us via email
  • Provide your order number
  • Include clear photos of the issue

We may request additional information to assess the claim.

If the issue is determined to be a manufacturing defect covered under warranty, we will repair or replace the affected component at our discretion.

Our Approach

We are committed to supporting our customers before and after installation. If you ever have concerns about your Murphy bed system, please reach out — we’re here to help.

Who can build the Easy Fold Murphy Bed, and how difficult is the assembly?

The EasyFold Murphy Bed is designed for DIY enthusiasts and can be assembled by anyone with basic tools and skills. With clear instructions and detailed illustrations, most people can complete the project in a day once the wood is prepared.

What wood types can I use?

Plywood is an excellent option for a DIY Murphy bed project due to its strength, affordability, and ease of use.

Best For: Beginners or budget-conscious projects.

Why: It’s strong, affordable, and comes in large sheets, making it easy to cut for large pieces like the Murphy bed panels.

Finish: Can be painted or stained to achieve the desired look.

Does the kit include an instruction manual?

Yes, the kit comes with a detailed instruction manual that includes a cut list for the wood panels you'll need and a step-by-step guide to assembling the bed. The manual also features illustrative pictures to make the process as clear and easy as possible.

How long does the assembly take?

Once you have your wood panels cut, the assembly of the Murphy bed can typically be completed in just one day of work. Our easy-to-follow instructions and pre-made hardware make it a quick and satisfying DIY project.

What tools do I need to assemble the Murphy bed?

The assembly requires basic tools, such as a screwdriver, drill, measuring tape, level, and a saw if you plan to cut the wood panels yourself.

What kind of mattress can I use?

The kit is compatible with most standard queen-size mattresses up to32 cmin thickness. We recommend avoiding extra-heavy or overly thick mattresses for ease of folding.

How much space will the Murphy bed take when folded up?

When folded up, the bed will only take up about40-50 cmof depth from the wall, making it a great space-saving solution for small rooms.